Privacy Statement

Last updated: August 15th, 2022

This Privacy Statement describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

 

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Statement.

 

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

 

Definitions

For the purposes of this Privacy Statement:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to La Kookaburra, Partido Alaminos 368, Poligono 17 29100 Coín, Malaga Apartado 415.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Spain
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.​​​​​​​
  • Personal Data is any information that relates to an identified or identifiable individual as defined in the General Data Protection Regulation (GDPR).​​​​​​​
  • Service refers to the use of Website.​​​​​​​
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.​​​​​​​
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).​​​​​​​
  • Website refers to the online website of Retreat Center La Kookaburra, accessible from www.lakookaburra.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

 

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, You may provide to Us certain personally identifiable information that can be used to contact or identify You. This Personally identifiable information may be processed by La Kookaburra in accordance with the purposes mentioned in this Privacy Statement. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Banking details

 

Usage Data

Usage Data is collected automatically when using the Service.

 

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

 

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

 

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

 

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. ​​​​​​​A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless You have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.​​​​​​​
  • Flash Cookies. Certain features of our Service may use local stored objects (or Flash Cookies) to collect and store information about Your preferences or Your activity on our Service. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read "Where can I change the settings for disabling, or deleting local shared objects?" available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

 

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser. You can learn more about cookies on TermsFeed website article.

 

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies
    • Type: Session Cookies
    • Administered by: Us
    • Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and We only use these Cookies to provide You with those services.
  • Cookies Statement / Notice Acceptance Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies identify if users have accepted the use of cookies on the Website.​​​​​​​
  • Functionality Cookies
    • Type: Persistent Cookies
    • Administered by: Us
    • Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering Your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter Your preferences every time You use the Website.

 

For more information about the cookies We use and Your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Statement.

 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.​​​​​​​
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.​​​​​​​
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.​​​​​​​
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.​​​​​​​
  • To provide You with news, special offers and general information about other goods, services and events which We offer that are similar to those that You have already purchased or enquired about unless You have opted or chosen not to receive such information.​​​​​​​
  • To manage Your requests: To attend and manage Your requests to Us.​​​​​​​
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

We may transfer Your personal information in the following situations:

  • In regard to a legal obligation: We may share Your personal data in order to comply with legal obligations under the applicable law.
  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.​​​​​​​
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.​​​​​​​
  • With Affiliates: We may share Your information with Our affiliates, in which case We will require those affiliates to honor this Privacy Statement. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.​​​​​​​
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.​​​​​​​
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.​​​​​​​
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

 

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Statement. Furthermore, We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if We are required to retain Your data to comply with applicable laws), resolve disputes, and / or enforce our legal agreements and policies.

 

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

 

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

 

Your consent to this Privacy Statement followed by Your submission of such information represents Your agreement to that transfer.

 

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Statement and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Statement.

 

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

 

Privacy related requests and GDPR rights

Access to Information.  In some jurisdictions, applicable law provides the right to be informed of and request access to the personal information We hold and process about You.  For instance, for individuals with rights under the GDPR, You may request information on the purposes of the processing, the categories of personal information concerned, the categories of recipients to whom the personal information have been or will be disclosed, the envisaged period for which the personal information will be stored, the existence of the right to request rectification or erasure of personal information or restriction of processing of personal information or to object to such processing, the right to lodge a complaint with a supervisory authority, any available information as to the personal information's source (where not collected from You), the existence of automated decision-making, including profiling and, where appropriate, meaningful information on its details.  Access to information may be subject to certain exemptions.

 

Rectification of Inaccurate or Incomplete Data.  You have the right to ask Us to correct inaccurate or incomplete personal information concerning You.  For certain services, You may also use Your online account profile page to review and edit some of Your personal information.

 

Data Portability.  For individuals with rights under the GDPR, You may request personal information about You, that You provided to us, be delivered to You in a structured, commonly used, and machine-readable format and/or request Us to transmit this information to another service provider (where technically feasible).

 

Erasure.  You can request that We erase Your personal information and deactivate Your applicable user account.  Please note that exemptions and restrictions may apply depending on applicable law.  In some cases, We will not erase the data, but instead restrict further processing (e.g. where the information is still necessary in relation to the purpose for which it was collected or is needed to establish, exercise or defend a legal claim).  We may also obfuscate/pseudonymize or aggregate data where permitted.

Withdrawing Consent.  Where You have provided Your consent to our processing of Your personal information You may withdraw Your consent at any time.  Please specify if the request is a general withdrawal or which specific consent You want to withdraw. Please note that the withdrawal of Your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal.

 

Restricting Processing. In some jurisdictions, applicable law may give You the right to restrict the ways in which We use Your personal information. For instance, under the GDPR, where:

  • You contest the accuracy of Your personal information;
  • the processing is unlawful but You oppose the erasure of Your personal information;
  • We no longer need Your personal information for the purposes of the processing, but You require the information for the establishment, exercise or defence of legal claims; or
  • You have objected to the processing based on the grounds described in the next paragraph below and pending the verification whether We have legitimate grounds which override Your own.

 

Objecting to Processing.  The GDPR entitles individuals to object to our processing their personal information for certain specific purposes (including profiling) where such processing is based on our legitimate interest. If an individual entitled to do so objects to such processing We will no longer process their personal information for these purposes unless We can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims.

 

If personal information is processed by Us for direct marketing purposes, individuals have the right to object at any time to the processing of their personal information for such marketing, which includes profiling to the extent that it is related to such direct marketing.

 

Lodging Complaints. You have the right to lodge complaints about the personal information processing activities We carry out before competent supervisory authorities. We hope though that if You reach out to Us first, We can resolve Your complaint amicably.  If not, then refer to the chart below under "Data Controllers" to see which supervisory authority to contact.

 

Security of Your Personal Data

While We take reasonable administrative, technical and physical measures to protect the information You submit or that We collect online and offline against loss, theft and unauthorized use, disclosure, or modification, We cannot guarantee its absolute security. No Internet, email or mobile application transmission is ever fully secure or error free, nor are firewalls and physical access restrictions impenetrable. If You believe Your account has been abused, please contact Us at hola@lakookaburra.com.

 

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Statement of every website You visit.

 

We have no control over and take no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Changes to this Privacy Statement

We may update Our Privacy Statement from time to time. We will notify You of any changes by posting the new Privacy Statement on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Statement.

You are advised to review this Privacy Statement periodically for any changes. Changes to this Privacy Statement are effective when they are posted on this page.

 

Contact Us

If You have any questions about this Privacy Statement, You can contact us by email: hola@lakookaburra.com

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